Thanks for using Apple Support Communities. You might have accidentally added them over there. If you are unable to receive calls from one contact, you should check the iPhone’s blocked list. To hear the ringtone on your phone, disconnect the Bluetooth device or turn off Bluetooth altogether. This would cause incoming calls to go straight to voicemail. That might possibly be the cause of your iPhone not receiving calls. If you haven't done so already, check with Verizon to see if there are outages in your area that could be causing you to not get a signal on your iPhone.Each 411 call costs up to 2.99, plus talk time for prepaid plans. Check with Verizon to make sure your phone number doesn't have any feature enabled that is designed to block spam and other unwanted calls. 411 directory assistance allows you to reach a live operator for directory assistance from your T-Mobile phone.If you have any third-party apps downloaded that are designed to filter calls, disable the call filter feature within the app, remove the app from your iPhone, and then restart your iPhone. ![]()
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